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Docs / RealProof / Getting started

Getting started

Install RealProof, add the blocks to your theme and collect your first review.

Available on:All plans

RealProof collects reviews from your customers and shows them on your store. Setup takes about ten minutes.

1. Install the app

Install RealProof from the Shopify App Store and approve the permissions. You land on the Overview page, which fills in as reviews arrive.

2. Add the blocks to your theme

Open Online Store → Customize → Product page, choose Add block → Apps and add the blocks you want:

Block What it shows
Customer reviews The full review widget with summary, photos and the write-a-review form
Product rating badge Stars and review count near the product title
Review structured data Invisible markup that helps Google show star ratings in search
All store reviews A page section with reviews from across your store
Customer social proof A strip of customer avatars and a short message
Featured logos A row of "as seen in" logos

The UGC Video block is an app embed. Turn it on under Theme settings → App embeds.

3. Check the review emails

Open Settings and confirm Send review request emails after fulfilled orders is ticked. Customers receive an email after their order is fulfilled, with a link to rate the product and add photos or video.

4. Approve your first review

New reviews arrive as Pending unless you import them as approved. Open Reviews and approve them so they appear on your store.

Need a hand? Use the support chat in the app or contact us.

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