Managing reviews
Approve, reject, hide and edit customer reviews in one place.
Available on:All plans
Every review lands in Reviews, where you decide what appears on your store.
Statuses
| Status | Meaning |
|---|---|
| Pending | Waiting for your decision. Not shown on your store |
| Approved | Shown on your store |
| Rejected | Never shown |
| Hidden | Approved but temporarily removed from the storefront |
Actions
- Approve or Reject a pending review from its row.
- Hide an approved review to take it off the storefront without rejecting it. Use Show to bring it back.
- Select several rows to bulk approve, reject or hide.
- Use the tabs (All, Pending, Approved, Rejected, Hidden) to filter.
- View shows the product, View photo and View video open customer media.
Editing reviews
On the All In One plan, the Edit button lets you correct the customer name, rating (including half stars), text and photos. Use it for typos or removing personal details, not to change what the customer meant.
Ratings
Customers rate from 1 to 5 stars. Imported reviews can use half stars such as 4.5, and the widget shows them exactly.
Last updated . View as markdown.
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